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CHAPTER 2 | APPLYING FOR DISABILITY BENEFITS | 29
TIP
The Social Security Administration
has a helpful website filled with useful information
and up-to-date rules and regulations for disability
claimants at www.ssa.gov. Another useful website,
disabilitysecrets.com, is one of Nolo’s partners.
Applying Over the Phone
If you prefer, you can call the SSA at
800-772-1213 to file an application. This
is especially convenient if you live some
distance from the nearest Field Office or
contact station (you can find the location
of the nearest SSA facility by calling the
800 number listed above). If you need help,
a family member, caseworker, or other
representative can contact the SSA for
you. You do not have to give that person a
power of attorney—the authority to sign
legal documents and make legal decisions
for you—to help you obtain an application
form and file a claim.
If you cannot go to the Social Security
office because of poor health, or if there is
no Social Security office nearby, you can
get full information and application forms
by making an appointment for a telephone
interview. Even if you cannot get to the
Field Office to file an application (due to
illness, lack of transportation, or whatever
other reason), an SSA representative can do
the interview over the telephone.
You can speed up the processing of your
claim by being as prepared as possible before
contacting the SSA Field Office. Remember
that the SSA is a huge and complex bureau
cracy that needs a lot of information about
you. If you do some basic preparation, the
whole process can proceed smoothly. On the
other hand, do not wait until you have every
conceivable detail ready for review before you
contact the Field Office.
You are responsible for submitting the
necessary evidence to support your claim
of disability (see Chapter 5). The Social
Security office will assist you by telling
you what evidence is required to establish
your claim and how you can obtain that
evidence. If you can’t get the necessary
evidence, the Social Security office will offer
special assistance, based upon your needs,
to ensure the proper resolution of the claim.
Never assume that the claims represent
ative can read your mind if you have a special
problem regarding your application. If you
have some concern, mention it. SSA claims
representatives are instructed to help you if
they can reasonably solve a problem that is
related to your application.
For example, if a claimant cannot read
or write, the claims representative will
provide assistance in completing the forms.
In addition, the SSA Field Office will
provide an interpreter if you need language
assistance. The SSA uses whatever qualified
interpreters or interpreter services are most
appropriate to the situation and are most
reliable and readily available.
30 | NOLO’S GUIDE TO SOCIAL SECURITY DISABILITY
Applying Online
You can apply for SSDI benefits online at
www.ssa.gov. Before you fill out the online
application, use the Benefit Eligibility
Screening Tool (BEST) at https://ssabest.
benefits.gov. This tool helps you identify all
the different Social Security programs for
which you may be eligible, and should be
used before you start the application process.
The SSA’s website also has a number of useful
links to planners, calculators, and additional
information about the disability program.
When you are ready to apply, go to www.
socialsecurity.gov/applyfordisability to get
started. The SSA will guide you through the
three-step process, in which you’ll:
• review the Adult Disability Starter Kit,
which answers common questions
about applying for benefits and includes
a worksheet to help you gather the
information you’ll need
• fill out the online application for Social
Security benefits, and
Furthermore, the SSA maintains cooperative relationships with many groups and
organizations that provide assistance with
the application process. Each SSA office
maintains a list of the agencies (both public and private) in the community and the
types of services provided by each. If you
inquire, you can immediately be referred to
an agency providing the needed services.
• fill out the online Adult Disability
Report.
One of the nice things about an online
application is that you can work at your
own speed. If you don’t have some needed
information, for example, you can stop
your application and return to it later
where you stopped. The SSA will issue
a confirmation number you can use to
reaccess your application information. Your
application is confidential.
If you decide you need help applying
online or simply decide to apply in a
different way, it is no problem. The SSA
displays contact telephone numbers right
on the application page. Representatives
are available Monday through Friday.
For many people, however, an online
application is a very attractive alternative
to going to a Social Security Field Office in
person or applying over the telephone.
1. Your Application
If you are applying for adult disability
offline, the SSA will send you Form SSA3368-BK, Adult Disability Report, to begin
the process. We include a sample filled-in
form below. (If you are applying for a child,
you will receive Form SSA-3820-BK, Child
Disability Report. See Chapter 3 for a sample
of that form.)
When you arrive at the Social Security
Field Office for an interview, the official
will ask you many questions. Your answers
will be put on either Form SSA-16-BK
(Application for Disability Insurance Benefits)
or Form SSA-8000-BK (Application for SSI).
Take a look at the appropriate samples
below before you head out to the Social
Security office or have your interview. That
way you can gather in advance as much
information and paperwork as possible.
Don’t worry if you can’t answer every
question or find all documents; the claims
representative or interviewer will help you.
Realize, however, that if you don’t have key
information with you at the time of your
interview (see just below), you might have to
get it and send it in to the SSA office. This
could delay the processing of your applica
tion. You should be aware that various SSA
forms for filing online, such as the SSA3368-BK adult application form, will look
different than the paper forms. However, the
information required is the same.
CAUTION
You must use forms provided by
the SSA. You can obtain them at your local
SSA Field Office or by calling the SSA hotline at
800-772-1213, Monday through Friday (except
holidays), from 7 a.m. to 7 p.m. If you are deaf or
hard of hearing, TTY service representatives are
available at the same times at 800-325-0778. You
can also download many necessary forms from
the Social Security Administration website at
www.ssa.gov.
CHAPTER 2 | APPLYING FOR DISABILITY BENEFITS | 31
2. What the SSA Needs to
Process Your Claim
The SSA needs several types of information
to process your disability claim.
a. Social Security Number and
Birth Certificate
The SSA needs your Social Security number
and birth certificate or other proof of your
age. You will also need to provide the Social
Security numbers and birth certificates for
family members—such as a disabled adult
child—who are applying for benefits on
your earnings record.
If you submit an original record of some
kind, the SSA will return it to you after
making a copy. If you cannot or do not
want to submit an original record, you can
offer a copy, if it is properly certified. You
can obtain a properly certified copy from
any of the following:
• the official custodian of the record
• an SSA employee authorized to certify
copies, who can certify that the copy is
an exact reproduction of an original
• a U.S. consular officer or employee of
the State Department authorized to
certify evidence received outside the
United States, or
• an employee of a state agency or state
welfare office authorized to certify
copies of original records in the agency’s
or office’s files.
32 | NOLO’S GUIDE TO SOCIAL SECURITY DISABILITY
Form SSA-3368-BK, Disability Report—Adult (SSI) (Page 1)
William I. Hamilton
999-99-9999
P.O. Box 24007
Chicago
IL
60681
WIH@yahoo.com
515-123-4567
515-123-5678
3
3
3
3
Payne, Mildred
Cousin
515-123-6789
456 Center Street, #112
Chicago
IL
60692
3
CHAPTER 2 | APPLYING FOR DISABILITY BENEFITS | 33
Form SSA-3368-BK, Disability Report—Adult (Page 2)
3
Arthritis right shoulder
Liver problems (cirrhosis)
Cataracts
Nervous
Back pain
510
176
3
3
10/12/2015
3
35/8/2015
34 | NOLO’S GUIDE TO SOCIAL SECURITY DISABILITY
Form SSA-3368-BK, Disability Report—Adult (Page 3)
3
3
June 1990
3
3
Electrician Helper
Electrician Helper
Utility
9/1996 10/2015
1993
8
6
$25
hr
CHAPTER 2 | APPLYING FOR DISABILITY BENEFITS | 35
Form SSA-3368-BK, Disability Report—Adult (Page 4)
3
Numerous duties, including assisting in installation and repair of electric power equipment,
underground cable and related activities
3
3
3
6–8
6–8
0–1
3
2–3
2–3
3
1–2
6–8
6–8
6–8
Heavy machine parts, electrical cable, worked with heavy equipment like transformers,
rigged scaffolding & hoists. Carried heavy objects 50–1,000 ft most of day
3
3
3
3
3
36 | NOLO’S GUIDE TO SOCIAL SECURITY DISABILITY
Form SSA-3368-BK, Disability Report—Adult (Page 5)
3
Aldactone
Dr. Simmons
Remove excess fluid
in abdomen
Xanax
Dr. Hill
nervousness
Ibuprofen
Dr. Bates
back pain
3
3
CHAPTER 2 | APPLYING FOR DISABILITY BENEFITS | 37
Form SSA-3368-BK, Disability Report—Adult (Page 6)
Midwest Orthopedics
David Bates, M.D.
312-555-1234
none
2325 Front Street
Chicago
IL
May 2013
none
unknown
November 2015
June 12, 2016
Low back pain caused by arthritis and disk disease. Arthritis shoulder
Physical therapy, light exercise, training proper posture
3
Back, shoulder
2013
38 | NOLO’S GUIDE TO SOCIAL SECURITY DISABILITY
Form SSA-3368-BK, Disability Report—Adult (Page 7)
The Gastroenterology Clinic
John Simmons, M.D.
312-555-9999
512488
17 Outer Loop Drive
Chicago
January 2012
IL
60686
none
11-2012
12-2012
August 2015
February 2016
Liver problem--cirrhosis
Surgical shunt to decrease fluid pressure in liver; abdominal fluid drained
32012
✓
Liver2012
3
Abdomen
2012
CHAPTER 2 | APPLYING FOR DISABILITY BENEFITS | 39
Form SSA-3368-BK, Disability Report—Adult (Page 8)
Mental Health Associates, Inc.
Henry Hill, M.D.
312-555-6789
4800 State Building, Ste. 43
Chicago
IL
60686
June 2012
December 2013
June 2016
Nervousness
Talk about how to handle nervousness. Took pill for nerves a few months, not now.
3
mental tests
2012